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Configuring new e-mail boxes (i.e. accounts) may be different from program to program, but all e-mail programs require the same 6 basic pieces of information....

An Example You Can Use

In the following example, Microsoft Outlook Express 5 is used. Even though you may have a different program to check your email the basics are the same. Simply arm yourself with the 6 pieces of info from above and you will be able to set up a new email account!

Instructions: Click on your Outlook Express icon to start your email program. Go to "tools" from the top menu bar, scroll down and click "accounts" and when the dialog box comes up click "add" to add a new mail account. Then fill in all 6 bits of needed info as described below...

1. Server Type - If your program asks you which type of mail server you are using, select the option for POP3 e-mail. The default for most programs is POP3.

2. Email Address - Enter the e-mail address of the account you are setting up in both the e-mail address and reply-to address (return address) boxes. If you prefer, the reply-to or return address can be different than your e-mail address.

3. Username (or POP ID) - Enter your Username (sometimes called POP ID) exactly as is was given to you by us.

4. Password - Enter the password associated with your POP e-mail account. Some programs do not ask for the password until you check your e-mail, like web-based email.

5. Incoming Server (or POP Server) - Enter your domain name (mail.yourdomain.com ) for the Incoming server name.

6A. Outgoing Server (or SMTP Server: which stands for Sending Mail) - Enter mail.yourdomain.com for the Outgoing server name. Alternatively, you can use the Outgoing server name provided by your Internet Service Provider (e.g., smtp.yourISP.com as long as you use their username and password for sending).

6B. Check box "Requires Authentication" for Outgoing Server - Be sure to check this option. This is NOT the default option!

You're done! Now TEST Your email - Send an email to yourself to test if everything is set up correctly. Note: We have found that 99% of email problems are from the above settings not being typed in correctly. If you can not get your email working by this method you can always get your email by using our web-based email. Click here to check your web-based email. Simply have your email address and password ready.